The City of Monroe has developed an online reporting/requesting system for the public. The “Action Line” is located on the City of Monroe website. This service provides another avenue for the public to take when reporting problems/concerns or requesting information. Topics covered on the Action Line include:

There are also additional items listed and the option to request that specific topics be included if not currently listed. Information is provided in each category which is an attempt to answer basic questions. If the information desired is not found or if a violation is verified, a form can be filled out and submitted. When this is done a tracking number for that request/report is created so that it is possible to check the progress of the item until it is resolved. If desired, emails can be sent to the person who reported/requested the information with updates on the item. There is also the option to create an account so that the public can save their contact information for future reports.